Privacy Policy
Effective Date: 31-02-2024
This notice applies to users of WeDort's apps and services in Austria and Germany.
This notice describes how WeDort and its affiliates collect and use data. This notice applies to all WeDort users unless they use a service covered by a separate privacy notice.
• Private User: Information such as name, contact details, delivery preferences, and transaction history.
• Business User: Business details, contact information, and transaction history.
• Transport Partner: Company information, contact details, and performance metrics.
• Driver: Personal information, driving details, and transaction history.
WeDort collects and processes data for the following purposes:
• Facilitating and optimizing service delivery.
• Providing customer support and resolving issues.
• Improving and enhancing the functionality of the WeDort platform.
• Ensuring compliance with legal and regulatory obligations.
WeDort is committed to safeguarding user data
• All data is stored on servers located within the European Union (EU).
• Strict access controls and encryption mechanisms are implemented to prevent unauthorized access.
• We do not share user data with third parties, except as required by law or for the provision of WeDort services.
Users have the following rights concerning their data:
• Access: Users can request access to their personal data.
• Rectification: Users can request corrections to inaccurate or incomplete data.
• Erasure: Users can request the deletion of their data, subject to legal obligations.
• Data Portability: Users can request the transfer of their data to another service.
WeDort's Driver app may request and collect location data for the purpose of providing transportation services. This includes:
• Real-time location tracking during active service periods.
• Historical location data for trip records and performance metrics.
Users will be prompted to grant location permissions, and the app will display a prominent disclosure in a dialog that appears before accessing location data.
WeDort uses cookies and tracking technologies to enhance user experience and for analytical purposes.
Users can manage cookie preferences through their browser settings.
WeDort does not knowingly collect personal information from children under the age of 16.
If a user is a parent or guardian and believes their child has provided us with personal information, please contact us to have the information removed.
WeDort may update this Privacy Policy to reflect changes in legal or operational requirements.
Users will be notified of any significant changes, and the updated policy will be made available on the WeDort website.
For any inquiries or requests related to privacy, users can contact WeDort at [email protected].
